Using the patient portal
Prospective, new, and established patients may request appointments by clicking the Patient Portal button in the top right corner of the website, or by copying and pasting this link into your browser: https://sfmportal.md-hq.com/ in your browser.
-
If you are new to the portal, click New Patient Registration.
-
If you are already scheduled for an appointment, you are already registered—simply click “Create Patient Portal Account.” You will only need to enter your name, date of birth, and email address to request a Discovery Call.
​
**Note: The image below is not a clickable button. Please use the portal button at the top right of the website instead.
​
To schedule a Discovery Call, you may use the above process and fully register, or you can use the link on the About page—or copy and paste this link to register without entering financial information: https://sfmportal.md-hq.com/schedule_unregistered to register without entering financial information. You will see the Savannah Functional Medicine logo at the top of the page when you’re in the correct place.
Step 1: Complete the patient registration section
You will complete contact information, contact preferences (text, email), emergency contacts, insurance information*, basic medical information, privacy policy, and username and password as designated by you. It is best to opt in for texts and emails as this is how you get appointment reminders and physician communication notifications directly to you.
*Insurance information will be transmitted to laboratories/testing facilities for possible coverage.
Step 2: Request an appointment
Once you have registered and completed email verification, you may log into your portal and request an appointment. New patients may opt to schedule a complimentary Discovery Call to ask further questions or an Initial Consultation. After picking an appointment time, please allow 1-2 days for confirmation. Once your appointment is scheduled, you will need to complete history forms.
Step 3: Complete forms, add your pharmacy, add other information, contact the office
Below is an image of your Patient Portal home page. Any icon with a red exclamation point next to it should be your first priority to complete.
​
The “Forms & Questionnaires” section is especially important—it contains essential forms such as the HIPAA and Consent to Treat forms. If these crucial forms are not completed, your appointment will need to be rescheduled.
Some of the forms within “Forms & Questionnaires” will automatically populate portions of your chart, such as medical history. Please also add your allergies, supplements, medications, and vitals as applicable. You do not need to add your vaccines, though you may do so if you wish.
​
Completing as much information as possible in advance helps ensure that more of your appointment time is spent on your care rather than on administrative updates.
​
In the right column, click on “Secure Messages” to notify the doctor of any updates.
If you need to change or cancel an appointment, please send a message through this section—the system does not allow appointment changes to be made any other way.
